Privacy Policy | Therapy Glasgow

Last updated: 25 March 2026 | Data Controller: Therapy Glasgow / Mindful Talk Therapy Scotland | Contact: [email protected]

1. Who We Are

Therapy Glasgow is a trading name of Mindful Talk Therapy Scotland, a private counselling and psychotherapy practice based at East Kilbride Business Centre, 14 Stroud Rd, East Kilbride, G75 0YA. We are the data controller for all personal information you share with us. Contact: [email protected] · +44 7752 412161

2. What Personal Data We Collect

Contact information: name, email address, phone number
Health information: presenting difficulties, mental health history, relevant medication
Session notes: brief clinical notes to support continuity of care
Emergency contact details
Payment/billing records (we do not store card details)
Technical data: standard server logs if you use our website

3. How We Use Your Data

To provide counselling and therapy services
To manage appointments and send reminders
To respond to enquiries
To maintain clinical records as required by our professional bodies
To fulfil legal and safeguarding obligations

We never sell your data or share it with third parties for marketing purposes.

4. Legal Basis for Processing

We rely on: contract (to deliver the service), vital interests (safeguarding/risk to life), legal obligation, and explicit consent for any additional processing. For special category health data (Article 9 UK GDPR), we rely on provision of health care and substantial public interest.

5. Confidentiality & Disclosure

Everything discussed in therapy is strictly confidential, with limited exceptions: serious risk to life, a court order, or a safeguarding concern involving a child or vulnerable adult. Clinical supervision is conducted under the same confidentiality obligations.

6. Data Retention

Adult records: 7 years after end of therapy
Under-18 records: until age 25, or 7 years after end of therapy (whichever is longer)
Enquiry data (non-clients): 12 months from last contact

7. Your Rights Under UK GDPR

You have the right to: access your data, correct inaccuracies, request erasure, restrict processing, data portability, and withdraw consent. To exercise any right, contact [email protected]. We respond within 30 days.

8. Cookies

We use only essential cookies. Google Maps embeds may set Google cookies. No advertising or tracking cookies are used.

9. Complaints

Therapy Glasgow / Mindful Talk Therapy Scotland
East Kilbride Business Centre, 14 Stroud Rd, G75 0YA · +44 7752 412161 · [email protected]